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Boehringer Ingelheim Pharma
GmbH & Co. KG:
Global Service Management
- available in German
Boehringer Ingelheim Pharma
GmbH & Co. KG:
End-to-End Monitoring
- available in German
Daimler AG:
Zentralisiertes IT-Provider-Management (International)
- available in German
EuroHypo AG: Geschäftsprozessmonitoring
- available in German
itelligence AG:
Service Level Reporting (international)
- available in German
Postbank Systems AG:
Service Level Management und Service Level Reporting

- available in German

itSMF Deutschland e.V. 03/2011: Community: Softwarehersteller und Automatisierung
- available in German
Computerwoche 11/2010: Postbank Systems stellt
IT-Services neu auf

- available in German
IT Direktor 05/2010:
SAP-Performance unter
der Lupe

- available in German
Atos Worldline Processing GmbH: Service Management Prozesse
- available in German
Boehringer Ingelheim Pharma
GmbH & Co. KG:
Service Level Management mittels End-to-End-Monitoring und Service Desk Informationen (International)

- available in German
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